Published · Company documentation and reported results.
What would change if you switched?
Toluna describes anonymized first-party panel data as the basis for its synthetic personas. Contact sales. Discuss scope with provider. A replacement needs to fit the question you are studying, the data you can supply and the outputs you need. The table gives the documented starting point for each product.
Other synthetic respondents tools
| Product | Research use | Data inputs | Access |
|---|---|---|---|
| Delve AI Synthetic Users | AI-generated participants for surveys, interviews and product-concept feedback. | The provider connects its synthetic-user offer with its customer-persona products. | Subscription. Advertised from US$99/month for 100 synthetic users; confirm inclusions. |
| Qualtrics Synthetic Panels | Synthetic survey responses within Qualtrics, with documented survey-feature compatibility. | Qualtrics describes a proprietary model trained on survey responses. Its documented panel covers the US general population in English. | Subscription credits. Edge Qualtrics Audiences credits through an account executive. |
| Synthetic Users | Persona-based research studies, interviews and surveys with developer API access. | The documentation describes synthetic personas generated from audience definitions. | Platform and API. Confirm current plan with provider. |
Delve AI Synthetic Users
The workflow starts by selecting personas, setting a target audience and choosing a panel size. The supplier also documents filters for segmenting a panel by attributes such as location and distribution. Delve AI documents qualitative and quantitative studies using questions and uploaded materials, with follow-up questioning available after a response. The product walkthrough describes responses organized into analytics, transcripts, themes and reports, alongside persona-level reports.
Public workflow guidance, not a benchmark result: The supplier materials used for this profile describe inputs, panel generation and research outputs, and recommend validation and cross-checking. They do not state a numerical accuracy result or study design for Delve AI Synthetic Users. The public material describes the workflow and its limits. It does not report how closely responses match a target population or predict outcomes.
Delve AI states that real users can provide unexpected feedback and that qualitative research with actual users remains the more reliable way to understand authentic audience behavior. The supplier's guidance explicitly cautions against basing critical product or marketing decisions on synthetic data alone.
Compare with Toluna · Original product source · Method and evidence sources
Qualtrics Synthetic Panels
Researchers select a Synthetic Panel in the distribution flow, choose a response count and can apply documented targeting and quota controls. The supplier documents volumes from 50 to 10,000 responses. The supplier says the feature is most suited to forward-looking and attitudinal questions about preferences, intent, features and reactions, when the question provides sufficient context. Qualtrics documents a Response Type field for identifying synthetic responses in the platform's reporting and data workflow.
Published validation approach, without a public product benchmark: Qualtrics' synthetic-data guidance describes checking distributions, correlations and patterns against human data, alongside privacy and re-identification checks. The supplier material reviewed does not give a numerical accuracy result or a full study design for Synthetic Panels itself. The documentation supports a validation workflow, not a general performance conclusion. Qualtrics also recommends combining synthetic and human evidence when confidence is needed for a consequential decision.
The documented general panel is limited to the US general population and English. It should not be treated as a substitute for a different market, language or narrowly screened population without provider-specific evidence. Qualtrics says Synthetic Panels is less suited to recalled past behavior, brand awareness or questions about personal experiences. Its documentation also lists survey features that are unsupported or have limitations.
Compare with Toluna · Original product source · Method and evidence sources
Synthetic Users
Synthetic Users documents audiences containing demographic, psychographic, behavioral and contextual traits. Synthetic users are created from those audience definitions and carry identity, personality and context into a study. The provider describes conversational interviews based on study goals, including dynamic follow-up questions, transcripts and theme extraction. It also documents questions asked across all interviews in a study. The documented analysis path moves from individual responses to summaries, knowledge graphs, reports and follow-up analysis. Complete studies and summaries can be exported from the documented workflow.
Public workflow documentation, not a benchmark study: The documentation reviewed describes how to configure audiences, conduct studies and generate analysis. It does not state a public hold-out evaluation, numerical accuracy result or comparative validation design for the platform's synthetic research outputs. The material describes the research workflow and its settings. It does not report response accuracy or decision performance.
The provider says that responses are based on the persona and study context. The scope and quality of the audience definition, supplied material and interview design therefore remain central to how an output should be read. The public documentation explains functionality and analysis but does not provide a benchmark that would support a general claim about accuracy or population-level validity.
Compare with Toluna · Original product source · Method and evidence sources
Other approaches to the same research question
These tools share a documented use case with Toluna, but use a different broad method. Their study design and data requirements need a separate comparison.
- Aaru Behavior simulation — Audience simulation. Population simulations for product, pricing, messaging and strategic decisions.
- Electric Twin Synthetic audiences — Audience simulation. An audience workspace for asking new questions of models built around customer research.
- Fairgen Twins — Digital twins. Simulated respondents from partner audiences or your own quantitative and qualitative research.
Toluna Synthetic Personas method and evidence · Plan a comparison using your own study · Editorial standards